The 2016 model of the Samsung Galaxy A3 noted an OS jump from Marshmallow to Nougat in June 2017. But, it did not come about without a lot of glitches. Merely four months into it and users are facing charging issues. It is somehow linked to the upgradation.
The Samsung Galaxy A3 (2016) was initially released with the Android 5.1.1 Lollipop on board. It saw an upgradation to the Android 6.0.1 Marshmallow last September. The device was known to work modestly till then.
The inconvenience was felt to the core with the notification of the Android 7.0 Nougat update. After successful installation of Google’s sweetest release into the Galaxy A3 (2016) handsets, the complaints soared high.
The owners of this malfunctioning device have registered the complications with the South Korean tech giant.
The exact issue is like the Nougat is preventing them to charge their phones fully to 100 percent. It hangs on about at 80-87 percent or so. Further charging is barely carried out. This indicates to a probable charging bug that has flown down with the Android Nougat update for the Samsung Galaxy A3 (2016).
Some have also found problems with the battery draining quickly even on minor use. Yet, there is no adequate back-up plan until the charging bug gets fixed.
Measures to fix the charging bug has failed in all its trials. Opting for another charger, or juicing the battery in safe mode, or even while the phone remains shut have turned in vain.
A full factory reset or even updating all applications does not bear fruit in this case. Upgrading to Nougat after full battery charge does not help either. The conventional methods have dashed the hopes of the Samsung Galaxy A3 (2016) holders.
If the battery itself had been in question to be out of order, it would still work properly on the Nougat after swapping it. But, that doesn’t step in as a correct alternative as well since the issue remains put.
Now, all fingers are pointed to the Nougat update handed out for the device. It shows up that somewhere the beta testing didn’t go right for the Nougat in these handsets. Otherwise, there wouldn’t have been reports streaming of a charging bug around.
Quite a few have recommended downgrading the device to the previous OS version, i.e. Marshmallow. The device is seen to operate in good conditions in this case.
On the face of it, Samsung has been notified regarding the bug. So, it would be a good watch to see how it is sorted out for the comfort of the common man.